Accessibility Statement theWinefamily
TheWinefamily is committed to making its website accessible to all individuals, in accordance with the Swiss Federal Act on the Elimination of Discrimination against People with Disabilities (LHand) and international accessibility standards (WCAG 2.1 Level AA and eCH-0059 standard).
To this end, it implements the following strategy and actions:
Multi-year Accessibility Implementation Plan
In addition to the initial audit conducted by Axome, we are committed to performing accessibility tests at regular intervals on a sample of representative pages. This continuous monitoring aims to ensure the maintenance of the level of compliance and to quickly identify any potential regression following site updates.
Action plan for the current year
The priority action for the current year is the training and awareness-raising of our production teams (developers, designers, and content editors) on best practices in digital accessibility. The goal is to embed a culture of accessibility from the design and development phase of new projects.
This accessibility statement applies to the site https://thewinefamily.ch/en.
Compliance status
The site https://thewinefamily.ch/en is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and the Swiss standard eCH-0059, due to the non-compliances listed below.
Test results
The compliance audit conducted by Axome, based on a methodology aligned with WCAG principles, reveals that approximately 88% of the evaluated criteria are met. This audit serves as a basis for achieving full compliance.
Non-conformities
- Links: Some links do not have a discernible name, which can make navigation difficult for screen reader users.
- Contrast: The foreground and background colors of some elements do not have a sufficient contrast ratio, making the text difficult to read for visually impaired users.
- Headings: The heading hierarchy is not always respected (skipping levels), which impairs the semantic structure of the pages and navigation via assistive technologies.
- Images: Some images do not have appropriate alternative text, which prevents users of assistive technologies from understanding their content.
- Forms: Some form fields lack associated labels or clear instructions, which can complicate their use with assistive technologies.
Establishment of this accessibility statement
This statement was made on October 6, 2025.
The technical elements of this statement are based on the accessibility audit conducted by Axome.
Test environment
The compliance checks were performed using the following browsers and assistive technologies.
User agents and assistive technologies:
Firefox and NVDA
Chrome and VoiceOver
Evaluation tools:
AxeDevTools
Pages of the site that have undergone compliance verification
https://thewinefamily.ch/en/pages/general-terms-and-conditions
https://thewinefamily.ch/en/pages/about-us
https://thewinefamily.ch/en/pages/contact
https://thewinefamily.ch/en/collections/wines
https://thewinefamily.ch/en/products/bancal-del-bosc
https://thewinefamily.ch/en
Feedback and Contact
If you are unable to access content or a service, you can contact the site administrator https://thewinefamily.ch/en to be directed to an accessible alternative or to obtain the content in another form.
Send a message via our contact form (https://thewinefamily.ch/en/pages/contact).
Remedies
This procedure should be used in the following case: you have reported a non-accessibility issue to the website administrator that prevents you from accessing content or one of the portal's services, and you have not received a satisfactory response.
You can then contact the competent authority in Switzerland:
"Access for All" Foundation (Swiss expertise in digital accessibility)
Website: https://access-for-all.ch
